Sales Policy

Effective Date: January 7, 2025

Thank you for shopping with DESIGNBINAA, your destination for premium beauty cosmetics. Our mission is to offer the best skincare and beauty products that empower you to look and feel your absolute best. We are committed to providing not only high-quality products but also a seamless and enjoyable shopping experience for all of our customers, whether you shop with us online via www.designbinaa.com or visit our physical store.

This Sales Policy outlines the terms and conditions for purchasing our products, ensuring transparency, fairness, and clarity in all transactions.

1. General Terms of Sale

By making a purchase from DESIGNBINAA, you acknowledge that you have read and accepted our Sales Policy, and you agree to comply with the terms stated herein. All products sold are for personal use only and may not be resold or used for any commercial purposes unless explicitly authorized by us.

2. Product Information and Availability

We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we cannot guarantee the accuracy of this information, and product details may change without notice. If a product you ordered is out of stock or unavailable, we will notify you as soon as possible to offer alternatives, process a refund, or issue a store credit, depending on your preference.

3. Pricing and Payment Terms

Prices for our products are listed in USD and are subject to change without notice. All applicable taxes and shipping fees will be added to your total at checkout. We accept a variety of payment methods, including major credit cards, PayPal, and other secure online payment options. Payments are processed securely, and we ensure your personal information is protected at all times.

4. Shipping and Delivery

We offer domestic and international shipping options. Once your order is confirmed, we will process it and ship it within the time frame specified on the product page or in your order confirmation email. Delivery times may vary depending on the shipping method selected and the destination address.

For international orders, customs duties and taxes may apply, and these are the responsibility of the customer. Please ensure that the delivery address is accurate to avoid any delays in processing or delivery.

5. Returns and Exchanges

We take pride in the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with a product, you may request a return or exchange within 30 days from the date of purchase. Products must be unused, unopened, and in their original packaging to be eligible for a return or exchange.

To initiate a return or exchange, please contact our customer service team at info@designbinaa.com for instructions. In the case of damaged or defective products, we will arrange for a full refund or replacement at no additional cost.

6. Refunds

Refunds will be processed once the returned product is received and inspected. If approved, your refund will be issued to the original payment method used for the purchase. Please note that shipping fees are non-refundable unless the return is due to a mistake on our part or a defective product.

7. Privacy and Security

Your privacy is important to us. All personal information collected during the checkout process, including your name, address, email, and payment details, is used solely for the purpose of processing and shipping your order. We implement strict security measures to ensure your information is kept safe and confidential.

For more details on how we handle your personal data, please refer to our Privacy Policy on our website.

8. Customer Support

Our customer service team is here to assist you with any inquiries or concerns regarding your order. Feel free to contact us via email at info@designbinaa.com or call us at (662) 289-4301 for any assistance. Our team will respond as quickly as possible to ensure your satisfaction.

9. Limitations of Liability

To the fullest extent permitted by applicable law, DESIGNBINAA is not liable for any damages or losses arising from the use of our products, including any indirect, incidental, or consequential damages. We provide our products “as is” and make no warranties or guarantees regarding their effectiveness or suitability for your specific needs.

10. Amendments to the Sales Policy

DESIGNBINAA reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all transactions made after the posting date. We encourage you to review this policy periodically to stay informed about any updates.

By shopping with us, you agree to these terms and conditions and acknowledge that you have read and understood this Sales Policy.