Payment Policy

Effective Date: January 7, 2025

At Design Binaa, we prioritize secure and convenient payment options for our customers. This Payment Policy outlines the payment methods we accept, how payments are processed, and other related terms. By placing an order on our website, designbinaa.com (the “Website”), you agree to this Payment Policy.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • Digital Wallets: PayPal, Apple Pay, Google Pay

  • Buy Now, Pay Later Options: Klarna, Afterpay (if available)

  • Gift Cards: Design Binaa Gift Cards (redeemable on our Website)

Please note that all payments are processed in USD.

2. Payment Security

We are committed to ensuring the security of your payment information. All transactions are encrypted using Secure Socket Layer (SSL) technology, and payments are processed through trusted third-party providers. Your card details are never stored on our servers.

3. Payment Authorization

By placing an order, you authorize Design Binaa to charge the total amount of your purchase, including taxes, shipping fees, and any applicable discounts, to your chosen payment method. If the payment is declined or unauthorized, your order will not be processed.

4. Billing Information

You must provide accurate and complete billing information, including:

  • Full name

  • Billing address

  • Payment method details

Orders with incorrect or incomplete billing information may be delayed or canceled.

5. Taxes

All applicable sales taxes are calculated at checkout based on your shipping address. For international orders, additional customs duties and taxes may apply, which are the responsibility of the customer.

6. Payment Issues

If you experience issues during payment, please check the following:

  • Ensure your card or payment method details are correct.

  • Confirm that your account has sufficient funds.

  • Check for any restrictions imposed by your payment provider.

If the issue persists, contact us at info@designbinaa.com or (662) 289-4301 for assistance.

7. Refunds and Cancellations

a. Refunds

  • Refunds are processed to the original payment method used for the purchase.

  • Refunds may take 5-10 business days to reflect in your account, depending on your payment provider.

b. Order Cancellations

  • Orders can only be canceled if they have not yet been processed or shipped. Contact us at info@designbinaa.com or (662) 289-4301 immediately if you need to cancel an order.

  • Refunds for canceled orders will be issued within 3-5 business days after confirmation.

8. Buy Now, Pay Later Options

We partner with third-party providers like Klarna and Afterpay to offer flexible payment plans. By choosing this option, you agree to their terms and conditions, which are separate from Design Binaa’s policies. Late fees or penalties for missed payments are determined by these providers.

9. Fraud Prevention

To protect against fraudulent transactions, we may:

  • Verify your billing and shipping information.

  • Request additional documentation for verification.

  • Cancel orders flagged as high-risk.

If your order is canceled for security reasons, we will notify you and provide a full refund.

10. Changes to Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Changes will be effective immediately upon posting on the Website. Please review this page regularly to stay informed of any updates.

11. Contact Us

If you have any questions or concerns regarding this Payment Policy, please reach out to us:

Thank you for choosing Design Binaa. We appreciate your trust and look forward to serving you.